Refund Policy

At Audio AI, we are committed to providing the best possible experience for our users. We understand that circumstances may change and you might need to request a refund. Please read our refund policy carefully before making a purchase.

• Timeframe and credit type: refund requests apply only to subscription plans and must be submitted within 3 days of purchase. For one-time credit purchases, we are unable to process any refund requests.
• Credit usage: if you have used more than 50 subscription credits, you will not be eligible for a refund regardless of when the purchase was made.

If you are eligible for a refund and would like to apply for a refund of subscription credits, please follow these steps.

• Contact us: email our support team at [email protected].
• Provide details: include your account information, order number, purchase date, and the reason for the refund request.
• Submit within 3 days: make sure your refund request is submitted within 3 days of purchase.
• One-time credit purchases are non-refundable.

Once we receive your refund request, we will review it and notify you of the result as soon as possible. If your request is approved, we will issue the refund through your original method of payment.

Please note that the refund amount may be subject to a processing fee of up to six percent (6%) of the original payment amount, and one-time credit purchases are non-refundable.

If you have any questions about applicable fees or need more detailed information, please contact our customer service team at [email protected] for assistance.

We reserve the right to update this refund policy at any time. Any changes will be reflected on this page, and we recommend that you review this page regularly.